I am writing this letter to commend you all!!! We have just started a treatment plan with your company and we have been completely impressed with the amount of service and knowledge you demonstrated.
When I called to ask a TON of questions – I never got the feeling that I was being rushed off the phone or an inconvenience in anyone’s day! Even when I got off of the phone and then called right back, she was still just as friendly! Thank you so much for that.
When Phil showed up at our home, he was more than just professional, he is incredibly knowledgeable. He answered all of my questions and some. He again did not make me feel rushed, like I had been squeezed into his day. He was right on time for us and that was amazing, since I was on lunch break. He was so thorough and careful, and took into consideration that I have two small children and a dog. I learned a lot from him and the knowledge has been very useful!
The professionalism and enthusiasm that comes from your business is remarkable.
I always try and give the first shot to the locally owned companies, and am glad I did!
I just thought that you usually only hear from a customer when something is not right. I am here to tell you that I have recommended you to everyone that this topic has come up with. We have had a fantastic experience!
Again, I appreciate everything the employees I have had contact with have done for us!
Thanks so much!
I just wanted to thank you for a job well done by you and your professional team. But most of all, I want to thank you for your quick response. Seeing those hoards of termites was un-nerving to say the least.
I have been using Mark's Pest Control for the last two years at my home and business and I could not be happier. They don't just kill bugs. Their technicians are friendly and knowledgeable and take the time to explain the procedures they perform as well as preventative measures that you can incorporate between applications. With two young children, that tend to spill crumbs about, we were having an ant problem that was taken care of in one visit. They also are very cautious with the insecticides around our family. The one thing that really impressed me was the extra time they took to clean away all of the cobwebs around the windows and doorways. Jill, in the office, is very responsive to questions. I can't recommend them highly enough.
Adam L. Wilding DC, CCSP